Campus News

Zoom to Require Passcode or ‘Waiting Room’ for Meetings Starting Sept. 27

woman viewing a Zoom meeting on her laptop.
Photo by fizkes, iStock / Getty Images Plus

LEXINGTON, Ky. (Sept. 17, 2020) Starting Sept. 27, 2020, Zoom is requiring all meetings have a passcode or a "Waiting Room" enabled for all paid accounts.

Customers hosting meetings via their University of Kentucky Zoom account will need to update meetings created before Sept. 27 and any future meetings to require a passcode or enable a Waiting Room. Any meetings that are not updated by Sept. 27 will have a default Waiting Room enabled. For larger meetings or classes, it is recommended to use the passcode option.

For more information on how to adjust these meeting settings in Zoom, see How to Secure Your Zoom Meetings in the Tech Help Center and Meeting Waiting Room and Passcode Requirement FAQs are on Zoom’s website. For additional Zoom support and resources, visit

For 24/7 immediate assistance, please contact UK’s ITS Customer Services at 859-218-HELP (4357) or visit the Technology Help Center at For assistance with non-urgent matters, email

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