Professional News

Providing Quality Advising With New Advising Hub 2.0

female student at desk talking to male advisor
Photo taken prior to Covid-19 pandemic. Pete Comparoni | UK Photo.

LEXINGTON, Ky. (Feb. 8. 2021) — To enhance technologies for student service professionals and faculty at the University of Kentucky, the Information Technology Service's (ITS) Enterprise Applications team and Student Success have partnered to launch Advising Hub 2.0. After extensive design, beta testing, and customer feedback, 2.0 officially replaced the previous version of Advising Hub that was decommissioned Feb.1. 

Much thought and care went into creating the best possible customer-centric, productivity-enhancing experience. Advising Hub 2.0 offers many enhancements in comparison to the old tool, enabling UK advising, faculty, and student support staff to continue to provide high quality advising to students. 

“Advising Hub 2.0 is a huge improvement from what we used previously,” said Camille Harmon, curriculum and program coordinator in the College of Arts and Sciences. “The home page provides great detail with student demographics and a summary of the students’ academic records. Previously, we would have to sift through three tabs in advising hub just to get the information provided on the home page. Additional enhancements in 2.0 allow users to search the hub notes with key words, tag notes, and include a note type. Advising Hub 2.0 delivers an engaging user-friendly application that is a much-needed upgrade from the old hub.” 

New features of Advising Hub 2.0 include ease of use and performance improvements, unified appointment scheduling with Zoom and Outlook integrations, a robust note taking system, updated real-time advisor dashboard, and seamless integrations with existing advising tools such as myUKGPS, Tableau, and more. 

ITS would appreciate any feedback on Advising Hub 2.0 to be sent to ITSaboutYou@uky.edu. For 24/7 immediate assistance, please contact ITS Customer Services at 859-218-HELP (4357) or visit the Technology Help Center at http://techhelpcenter.uky.edu. For assistance with non-urgent matters, email 218help@uky.edu

The University of Kentucky is increasingly the first choice for students, faculty and staff to pursue their passions and their professional goals. In the last two years, Forbes has named UK among the best employers for diversity, and INSIGHT into Diversity recognized us as a Diversity Champion four years running. UK is ranked among the top 30 campuses in the nation for LGBTQ* inclusion and safety. UK has been judged a “Great College to Work for" three years in a row, and UK is among only 22 universities in the country on Forbes' list of "America's Best Employers."  We are ranked among the top 10 percent of public institutions for research expenditures — a tangible symbol of our breadth and depth as a university focused on discovery that changes lives and communities. And our patients know and appreciate the fact that UK HealthCare has been named the state’s top hospital for five straight years. Accolades and honors are great. But they are more important for what they represent: the idea that creating a community of belonging and commitment to excellence is how we honor our mission to be not simply the University of Kentucky, but the University for Kentucky.