Professional News

University of Kentucky Nominated for Summit Award by Salesforce.org

Photo by Mark Cornelison | UKphoto
Mark Cornelison | UK Photo.

LEXINGTON, Ky. (April 23, 2021) — The University of Kentucky has been selected as a final nominee for Excellence in Institution Success in Salesforce.org’s Summit Awards. The Summit Awards are given out annually to recognize schools, colleges, universities and departments that innovate for the better through their use of Salesforce constituent journeys.  

This year, UK was selected as a nominee alongside two other institutions in the Institution Success category. This award is given to a “college or university that is using Salesforce to increase operational efficiency in one or more areas of campus.” The winner of this award will be selected by votes from the Salesforce.org education community and announced during Salesforce.org’s Summit Awards virtual event June 16.  Vote now at Salesforce.org's website.

Since Salesforce technology was implemented at UK in 2016, the product has seen a huge amount of growth in the services offered to the university community. From Education Cloud CRM to Health Cloud CRM to Marketing Cloud to Social Studio, UK has seen great improvement in operational efficiency from areas spanning from student recruitment and retention to COVID-19 response and contact tracing. 

Tyler Gayheart, executive director of Enterprise CRM & Salesforce in Information Technology Services, recognizes the importance of the rapid technology implementation at UK in the last couple of years.  

“The operational efficiency across the university could not have been possible without the steadfast commitment by our community and leaders to deploy technology to maintain and promote a safe and healthy campus,” Gayheart said. “The nomination from our peers is a direct reflection of that commitment.” 

The virtual event hosted by Salesforce.org on June 16 will also feature two presentation sessions from UK, including a case study on how UK re-opened campus during COVID-19. This session will go into detail on how UK used the power of Health Cloud and work.com to support the health and well-being of 30,000 students and 14,000 staff and faculty throughout the course of the COVID-19 pandemic. 

More information about the Enterprise CRM & Salesforce team in Information Technology Services is available at www.uky.edu/salesforce. More information about the Summit Awards and virtual event is available on Salesforce.org.   

As the state’s flagship, land-grant institution, the University of Kentucky exists to advance the Commonwealth. We do that by preparing the next generation of leaders — placing students at the heart of everything we do — and transforming the lives of Kentuckians through education, research and creative work, service and health care. We pride ourselves on being a catalyst for breakthroughs and a force for healing, a place where ingenuity unfolds. It's all made possible by our people — visionaries, disruptors and pioneers — who make up 200 academic programs, a $501 million research and development enterprise and a world-class medical center, all on one campus.   

In 2022, UK was ranked by Forbes as one of the “Best Employers for New Grads” and named a “Diversity Champion” by INSIGHT into Diversity, a testament to our commitment to advance Kentucky and create a community of belonging for everyone. While our mission looks different in many ways than it did in 1865, the vision of service to our Commonwealth and the world remains the same. We are the University for Kentucky.