LEXINGTON, Ky. (March 21, 2011) − University of Kentucky student e-mail began transitioning from the current Exchange host to a "cloud-based" service in January. Students have the option to choose either a Google Apps or a Microsoft Live@edu account, but the Universal E-mail Address ("John.Doe@uky.edu") remains the same. The change offers additional e-mail storage space and features compared to Exchange.
An e-mail message containing the specifics of the migration process will be sent to each student between March 2011 and May 2011. After the transition, students will continue to use their Link Blue accounts for myUK and other campus services, but e-mail will become completely separate.
The Account Manager website at http://ukam.uky.edu was updated in February to assist with this transition. When current UK students log onto the account manager, the option to create and set mail delivery to a UK Google Apps or a UK Microsoft Live@edu account will be viewable. However, if a UK ”cloud” e-mail account is created and selected as the University E-mail Address (UEA), all e-mails from the university will be delivered to the new account. There is not an option to reactivate the UEA to the Exchange account, but access to the Exchange account e-mail and information will remain until the mail is migrated.
An FAQ document regarding this transition and additional e-mail migration information is available at www.uky.edu/email. For other questions or concerns, please email email@example.com or contact the UK Information Technology Customer Service Center at 859-218-HELP (4357).
Note: Medical Center students (in the colleges of Medicine, Dentistry, Pharmacy, Health Sciences, Nursing and Public Health) will continue to receive and use Exchange e-mail due to health information privacy regulation, but they will be eligible to use Google or Microsoft cloud e-mail for personal use. UK student employees can also receive and use Exchange e-mail for job purposes, although other mail can move to "the cloud."