Everything you need to know about University Health Service

LEXINGTON, Ky. (Sept. 16, 2024) — At the University of Kentucky, the health and wellness of students is a top priority.  An integral part of this is University Health Service, a care system for UK students and employees.

With the addition of Epic as UK HealthCare’s hospital software, there is a new sign-up process for new and returning patients. Students must now log in to their MyChart account to self-schedule an appointment at UHS. Students may also self-schedule by calling 859-323-2778.

How to sign up for MyChart:

UK HealthCare MyChart gives students online access to their electronic health record. With MyChart, students can view all of their UK HealthCare health information in one place, including medications, immunizations, test results, appointments and more.

Access MyChart

• On a computer, go to https://ukhealthcare.com/mychart to learn about MyChart. Or access the login page at http://mychart.uky.edu.
• On a mobile device, download the MyChart app and search for “UK HealthCare.”

Sign up for a MyChart account

Patients 18 or older can set up a MyChart account at any time and request an activation code.

If an activation code is not available, one can be requested online. To request an activation code:

1. On the MyChart login screen on the MyChart website or mobile app, click Sign Up Now.
2. Click Sign Up Online.
3. Click Match Yourself with Our Records. Supply personal verification items, such as the last four digits of the Social Security number and date of birth, and have an activation code sent to the email address or mobile phone.

Use activation code to sign up

1. From the MyChart login screen on the MyChart website or MyChart mobile app, select Sign Up Now.
2. Enter the activation code and other personal verification items, such as the last four digits of a Social Security number and birthdate. Select Next.
3. On the next page, choose the following:

• MyChart username. Choose something that others wouldn’t likely guess, but is easy to remember. It cannot be changed at any time.
• Password. Choose a unique combination of numbers and letters, using both uppercase and lowercase letters. The password must be different from the MyChart username. Choose a password that is not used for other websites.

Forgot MyChart username or password?

Click the Forgot Username? or Forgot Password? link below the login fields for assistance. For additional help, contact the MyChart Help Desk at 859-218-6221 or 844-820-7344 (toll-free), or email UKHCMyChart@uky.edu.

After setting up a MyChart account, there are many ways students can use UHS as a resource. Through the health fee, full-time students have access to all different kinds of care.

Other important UHS info

Full-time UK students have access to unlimited, free medical visits at the campus medical clinic, University Health Service (UHS), through the health fee.  

The health fee is one of the mandatory fees assessed to full-time undergraduate and graduate students during the fall and spring semesters. The health fee cannot be waived, even if a student has their own health insurance. For questions about health fee status, call 859-218-3204.

To make an appointment, call 859-323-2778.

The health fee covers unlimited office visits for:

• Allergy injections (with orders from an allergy doctor)
• Behavioral health visits
• GYN/GU (gynecology/genitourinary care)
• Triage nurse (available for consultation about illness, injuries, lab results or other health concerns)
• Primary care visits
• Observation room care
• On-call physician for after-hours advice
• Limited medications
• Some STI lab testing
• Travel and employment physical exams
• CLIA waived in-office tests (except rapid flu and rapid HIV)

UHS can also now bill private insurance for procedures and appointments not covered by the student health fee, something they were unable to do in the past.

For more information about UHS, visit https://ukhealthcare.uky.edu/university-health-service.