Student News

How students can make an appointment with University Health Service

girl sitting outside on laptop
With the addition of Epic as UK HealthCare’s hospital software, there is a new sign-up process for new students. Students must log in to their MyChart account before they are able to make an appointment at UHS. Mark Cornelison | UK Photo

LEXINGTON, Ky. (Aug. 29, 2022) — At the University of Kentucky, we put the health and wellness of our students first. It is important for students to be familiar with our resources on campus that will help keep them healthy and safe.

University Health Service has been an integral part in creating a stable health care system for students and employees on UK’s campus. With the addition of Epic as UK HealthCare’s new hospital software, there is a new signup process for new and returning students. You must log in to your MyChart account before you are able to make an appointment at UHS.

How to sign up for MyChart:

UK HealthCare MyChart gives you online access to your electronic health record. With MyChart, you can view all your UK HealthCare health information in one place. See your medications, immunizations, test results, appointments and more.

Access MyChart

• On your computer, go to mychart to learn about MyChart. Or access the login page at

• On your mobile device, download the MyChart app and search for “UK HealthCare.”

Sign up for a MyChart account

Patients 18 or older can set up a MyChart account at any time.

Request an activation code if you don’t have one.

If you don’t have an activation code, you can request one online. To request an activation code online:

  1. On the MyChart login screen on the MyChart website or mobile app, click Sign Up Now.
  2. Click Sign Up Online.
  3. Click Match Yourself with Our Records. Supply personal verification items, such as the last four digits of your Social Security number and your date of birth and have an activation code sent to your email address or mobile phone.

Use your activation code to sign up

1. From the MyChart login screen on the MyChart website or MyChart mobile app, select
Sign Up Now.

2. Enter your activation code and other personal verification items, such as the last four digits of your Social Security number and your birthdate. Select Next.

3. On the next page, choose the following:

MyChart username. Choose something that others wouldn’t likely guess but is easy for you to remember. It cannot be changed at any time.

• Password. Choose a unique combination of numbers and letters, using both uppercase and lowercase letters. Your password must be different from your MyChart username. Choose a password that you don’t use for other websites.

What if I forget my MyChart username or password?

Click the Forgot Username? or Forgot Password? link below the login fields for assistance. If you need additional help, contact the MyChart Help Desk at 859-218-6221 or 844-820-7344 (toll-free). Or email

Once you’ve set up your MyChart account, there are many ways students can use UHS as a resource. Through the health fee, full-time students have access to all different kinds of care.

Other important UHS info:

If you are a full-time UK student, you have access to unlimited, free medical visits at the campus medical clinic, University Health Service (UHS), through the health fee.  

The health fee is one of the mandatory fees assessed to full-time undergraduate and graduate students during the fall and spring semesters. The health fee cannot be waived, even if a student has his or her own health insurance. For questions about your health fee status, call 859-218-3204.

To make an appointment, call 859-323-2778.

The Health Fee covers unlimited office visits for:

UHS can now bill private insurance for procedures and appointments not covered by the student health fee, something they were unable to do in the past.

For more information about UHS, visit their website at

At the University of Kentucky, students are at the center of all that we do. From the moment you become a Wildcat through graduation and beyond, the Office for Student Success is committed to supporting you. Comprised of five areas and 25 units, together, they have one vision — to help students live a life of meaning. Student Success works through an equitable, holistic and inclusive lens to design and deliver unparalleled services and support a diverse community of learners in achieving their wildest ambitions. In the Office for Student Success this is what we do — this is who we are. You can explore resources available to you here. If you have additional questions, you can reach a Student Success team member by calling the helpline 859-218-YouK (9685).