Campus News

Get a New Device Over the Holidays? Don’t Get Locked Out of myUK

phone in hand.

LEXINGTON, Ky. (Jan. 13, 2020) — University of Kentucky Information Technology Services (ITS) reminds students, faculty and staff bringing new devices on campus to update their trusted device for Two-Factor Log-In. New devices can be added as a trusted device in account manager (https://ukam.uky.edu) under the Two-Factor Log-In tab. Full instructions on how to enroll your new device and un-enroll your old device are in the Technology Help Center

Since September of 2019, all individuals affiliated with the university have been required to use Two-Factor Log-In to access myUK. Two-Factor Log-In provides an additional method of verifying your identity when logging in. It requires two things: something you have (your phone or mobile device) and something you know (your password). Over time, the university will launch Two-Factor Log-In across other university portals and applications that students, faculty and staff utilize in an effort to increase security. 

For more information on Two-Factor Log-In, visit www.uky.edu/ItTakes2. For 24/7 immediate assistance, please contact ITS Customer Services at 859-218-HELP (4357). For assistance with non-urgent matters, email 218help@uky.edu.

As the state’s flagship, land-grant institution, the University of Kentucky exists to advance the Commonwealth. We do that by preparing the next generation of leaders — placing students at the heart of everything we do — and transforming the lives of Kentuckians through education, research and creative work, service and health care. We pride ourselves on being a catalyst for breakthroughs and a force for healing, a place where ingenuity unfolds. It's all made possible by our people — visionaries, disruptors and pioneers — who make up 200 academic programs, a $476.5 million research and development enterprise and a world-class medical center, all on one campus.   

In 2022, UK was ranked by Forbes as one of the “Best Employers for New Grads” and named a “Diversity Champion” by INSIGHT into Diversity, a testament to our commitment to advance Kentucky and create a community of belonging for everyone. While our mission looks different in many ways than it did in 1865, the vision of service to our Commonwealth and the world remains the same. We are the University for Kentucky.