Campus News

Get a New Device Over the Holidays? Don’t Get Locked Out of myUK

University of Kentucky Information Technology Services (ITS) would like to remind students, faculty, and staff bringing new devices on campus to update their trusted device for Two-Factor Log-In.
University of Kentucky Information Technology Services would like to remind students, faculty and staff bringing new devices on campus to update their trusted device for Two-Factor Log-In.

LEXINGTON, Ky. (Jan. 13, 2020) — University of Kentucky Information Technology Services (ITS) reminds students, faculty and staff bringing new devices on campus to update their trusted device for Two-Factor Log-In. New devices can be added as a trusted device in account manager (https://ukam.uky.edu) under the Two-Factor Log-In tab. Full instructions on how to enroll your new device and un-enroll your old device are in the Technology Help Center

Since September of 2019, all individuals affiliated with the university have been required to use Two-Factor Log-In to access myUK. Two-Factor Log-In provides an additional method of verifying your identity when logging in. It requires two things: something you have (your phone or mobile device) and something you know (your password). Over time, the university will launch Two-Factor Log-In across other university portals and applications that students, faculty and staff utilize in an effort to increase security. 

For more information on Two-Factor Log-In, visit www.uky.edu/ItTakes2. For 24/7 immediate assistance, please contact ITS Customer Services at 859-218-HELP (4357). For assistance with non-urgent matters, email 218help@uky.edu.

The University of Kentucky is increasingly the first choice for students, faculty and staff to pursue their passions and their professional goals. In the last two years, Forbes has named UK among the best employers for diversity, and INSIGHT into Diversity recognized us as a Diversity Champion three years running. UK is ranked among the top 30 campuses in the nation for LGBTQ* inclusion and safety. UK has been judged a “Great College to Work for" two years in a row, and UK is among only 22 universities in the country on Forbes' list of "America's Best Employers."  We are ranked among the top 10 percent of public institutions for research expenditures — a tangible symbol of our breadth and depth as a university focused on discovery that changes lives and communities. And our patients know and appreciate the fact that UK HealthCare has been named the state’s top hospital for four straight years. Accolades and honors are great. But they are more important for what they represent: the idea that creating a community of belonging and commitment to excellence is how we honor our mission to be not simply the University of Kentucky, but the University for Kentucky.