Campus News

Motorist Assistance Services, Vehicle Impoundment Fees

LEXINGTON, Ky. (Jan. 26, 2021) — The University of Kentucky and UK Transportation Services recently signed a new contract with the Lexington-based company Roberts Heavy Duty Towing & Recovery that provides for discounted motorist assistance services in addition to supporting campus towing operations. 

As a reminder, Transportation Services offers free on-campus battery jump-starts for all UK parking permit holders, campus patients and visitors. This service is available 24 hours a day, seven days a week. If your car battery dies on campus and you need a jump-start, use the following contact information, also conveniently located on the reverse side of UK parking permits:

7:30 a.m. to 6 p.m. Monday through Friday Call UK Transportation Services at 859-257-5757.

After-hours, weekends and holidays Call Roberts Heavy Duty Towing & Recovery at 859-231-0197.

UK parking permit holders may also take advantage of additional discounted motorist assistance services anywhere within Fayette County, including vehicle towing, flat-tire change, off-campus battery jump start, vehicle lockout services and out-of-fuel assistance. All of these services are available for $59 if provided within New Circle Road and $59 plus $3.50 per mile if provided outside of New Circle Road.

To take advantage of these discounts, please contact Roberts Heavy Duty Towing & Recovery directly. To be eligible for the UK discount, the contractor may ask for your valid UK parking permit number prior to providing the service. For your convenience, tow truck drivers accept cash, check or credit cards at the scene.

In addition to discounted motorist assistance services, Roberts Heavy Duty Towing & Recovery also serves as the university’s towing and vehicle impoundment contractor. In the rare instance that a vehicle must be relocated or impounded due to escalation of parking enforcement or as a result of restricted parking, access or other safety concerns, the towing fee has increased from $100 to $110 in addition to any associated violation fees. Vehicle immobilization (boot release) fees remain unchanged at $60.

If your vehicle is towed or immobilized, all outstanding citations and impoundment fees must be paid by cash, check or credit card before the vehicle will be released. If necessary, proof of ownership may be required.

The University of Kentucky is increasingly the first choice for students, faculty and staff to pursue their passions and their professional goals. In the last two years, Forbes has named UK among the best employers for diversity, and INSIGHT into Diversity recognized us as a Diversity Champion four years running. UK is ranked among the top 30 campuses in the nation for LGBTQ* inclusion and safety. UK has been judged a “Great College to Work for" three years in a row, and UK is among only 22 universities in the country on Forbes' list of "America's Best Employers."  We are ranked among the top 10 percent of public institutions for research expenditures — a tangible symbol of our breadth and depth as a university focused on discovery that changes lives and communities. And our patients know and appreciate the fact that UK HealthCare has been named the state’s top hospital for five straight years. Accolades and honors are great. But they are more important for what they represent: the idea that creating a community of belonging and commitment to excellence is how we honor our mission to be not simply the University of Kentucky, but the University for Kentucky.