Stranded? Transportation Services has you covered
LEXINGTON, Ky. (Jan. 9, 2026) — Winter has a way of turning everyday drives into unexpected adventures: flat tires, dead batteries and vehicles that refuse to cooperate in the cold.
When winter plays dirty, University of Kentucky parking permit holders can take advantage of Transportation Services’ Motorist Assistance Program.
Transportation Services offers free on-campus battery jumpstarts for all parking permit holders, as well as UK HealthCare patients and their visitors. This service is available 24 hours a day, seven days a week.
In addition to free on-campus battery jumpstarts, a variety of other motorist assistance services are available at a discounted rate both on and off campus.
Services include:
- Flat tire changes
- Off-campus battery jumpstarts
- Vehicle towing
- Vehicle lock-out services
- Out of fuel assistance (standard rate plus the cost of fuel)
Transportation Services contracts with Lexington-based Denali Towing for these discounted vehicle services.
If you’re a UK parking permit holder and run into issues anywhere within Fayette County, you can take advantage of all the above services for $62 if they’re provided within New Circle Road and $62 plus $2.00 per mile if provided outside of New Circle Road.
To be eligible for this discount, the contractor may ask for your valid UK parking permit number prior to providing the service. For your convenience, tow truck drivers accept cash, check or credit cards at the scene.
How to request assistance:
- During regular office hours — 7:30 a.m. to 5 p.m. Monday through Friday — call UK Transportation Services at 859-257-5757 for assistance.
- After office hours, on weekends, and on holidays, call Denali Towing at 859-241-3031.
As the state’s flagship, land-grant institution, the University of Kentucky exists to advance the Commonwealth. We do that by preparing the next generation of leaders — placing students at the heart of everything we do — and transforming the lives of Kentuckians through education, research and creative work, service and health care. We pride ourselves on being a catalyst for breakthroughs and a force for healing, a place where ingenuity unfolds. It's all made possible by our people — visionaries, disruptors and pioneers — who make up 200 academic programs, a $476.5 million research and development enterprise and a world-class medical center, all on one campus.