Professional News

UK Employees: Please Update Your Remote Work Location and Enter Work Phone Number

LEXINGTON, Ky. (Aug. 4, 2020) University of Kentucky Human Resources and Information Technology Services are asking all faculty and staff to ensure their work phone number is entered in the myUK Employee Self Service (ESS) portal and updates are made to their on-site work address and/or remote work address due to COVID-19. For steps on how to enter your phone number and update your work address, visit How To Update Work Locations and Phone Numbers in ESS on myUK in the Tech Help Center.

Due to COVID-19, many faculty and staff may find themselves working in a different location than normal. This address update is essential for UK to have accurate information for occupational taxes based on a remote work location. A new feature in myUK ESS enables employees to enter a secondary work address and a remote work address in addition to their primary work address. A secondary work address is a location that an employee works from two days a week or more and a remote work address is your temporary work location due to COVID-19. It is important to note that your remote work address will not be visible in the UK directory.

Separately, it is important that faculty and staff have their work phone number entered into myUK ESS under their work address to streamline call transferring processes. Coming later in August, Information Technology Services will be implementing a new call transferring system to the main UK telephone line at 859-257-9000 where customers can simply say the name of the employee they wish to talk to in order to be directly transferred. For this system to work properly, employees must have their work phone number entered in myUK ESS with their work address.

For 24/7 immediate assistance, please contact ITS Customer Services at 859-218-HELP (4357) or visit the Technology Help Center at http://techhelpcenter.uky.edu. For assistance with non-urgent matters, email 218help@uky.edu.

As the state’s flagship, land-grant institution, the University of Kentucky exists to advance the Commonwealth. We do that by preparing the next generation of leaders — placing students at the heart of everything we do — and transforming the lives of Kentuckians through education, research and creative work, service and health care. We pride ourselves on being a catalyst for breakthroughs and a force for healing, a place where ingenuity unfolds. It's all made possible by our people — visionaries, disruptors and pioneers — who make up 200 academic programs, a $476.5 million research and development enterprise and a world-class medical center, all on one campus.   

In 2022, UK was ranked by Forbes as one of the “Best Employers for New Grads” and named a “Diversity Champion” by INSIGHT into Diversity, a testament to our commitment to advance Kentucky and create a community of belonging for everyone. While our mission looks different in many ways than it did in 1865, the vision of service to our Commonwealth and the world remains the same. We are the University for Kentucky.