Professional News

University of Kentucky Nominated for Summit Award by

Photo by Mark Cornelison | UKphoto
Mark Cornelison | UK Photo.

LEXINGTON, Ky. (April 23, 2021) — The University of Kentucky has been selected as a final nominee for Excellence in Institution Success in’s Summit Awards. The Summit Awards are given out annually to recognize schools, colleges, universities and departments that innovate for the better through their use of Salesforce constituent journeys.  

This year, UK was selected as a nominee alongside two other institutions in the Institution Success category. This award is given to a “college or university that is using Salesforce to increase operational efficiency in one or more areas of campus.” The winner of this award will be selected by votes from the education community and announced during’s Summit Awards virtual event June 16.  Vote now at's website.

Since Salesforce technology was implemented at UK in 2016, the product has seen a huge amount of growth in the services offered to the university community. From Education Cloud CRM to Health Cloud CRM to Marketing Cloud to Social Studio, UK has seen great improvement in operational efficiency from areas spanning from student recruitment and retention to COVID-19 response and contact tracing. 

Tyler Gayheart, executive director of Enterprise CRM & Salesforce in Information Technology Services, recognizes the importance of the rapid technology implementation at UK in the last couple of years.  

“The operational efficiency across the university could not have been possible without the steadfast commitment by our community and leaders to deploy technology to maintain and promote a safe and healthy campus,” Gayheart said. “The nomination from our peers is a direct reflection of that commitment.” 

The virtual event hosted by on June 16 will also feature two presentation sessions from UK, including a case study on how UK re-opened campus during COVID-19. This session will go into detail on how UK used the power of Health Cloud and to support the health and well-being of 30,000 students and 14,000 staff and faculty throughout the course of the COVID-19 pandemic. 

More information about the Enterprise CRM & Salesforce team in Information Technology Services is available at More information about the Summit Awards and virtual event is available on   

The University of Kentucky is increasingly the first choice for students, faculty and staff to pursue their passions and their professional goals. In the last two years, Forbes has named UK among the best employers for diversity, and INSIGHT into Diversity recognized us as a Diversity Champion four years running. UK is ranked among the top 30 campuses in the nation for LGBTQ* inclusion and safety. UK has been judged a “Great College to Work for" three years in a row, and UK is among only 22 universities in the country on Forbes' list of "America's Best Employers."  We are ranked among the top 10 percent of public institutions for research expenditures — a tangible symbol of our breadth and depth as a university focused on discovery that changes lives and communities. And our patients know and appreciate the fact that UK HealthCare has been named the state’s top hospital for five straight years. Accolades and honors are great. But they are more important for what they represent: the idea that creating a community of belonging and commitment to excellence is how we honor our mission to be not simply the University of Kentucky, but the University for Kentucky.