UK HealthCare

UK HealthCare Launches GetWell Loop for COVID-19 Patients

LEXINGTON, Ky. (April 9, 2020) — UK HealthCare is committed to supporting its community. GetWell Loop is a new addition to the several virtual forms of care UK HealthCare is offering.

GetWell Loop is a digital care software that allows providers to engage with patients across different episodes of care. UK HealthCare is offering this service for patients who have been tested for COVID-19. It will serve as another solution to patients who are unable to see providers in person.

Through virtual check-ins, a team of UK HealthCare nurses will be monitoring the information patients put in their profiles, and from there, determining the next course of treatment.

Specifically, providers have several methods of care through GetWell Loop. They are able to monitor patients’ conditions through a daily survey, which providers can follow up with patients if necessary. It also allows providers to give resources patients need to monitor their own health, and it can push out important information about COVID-19.

“Adhering to Governor Beshear’s ‘Healthy at Home’ initiative, UK HealthCare is monitoring your symptoms from home, where you feel safest,” said Kristen Brown, director of ambulatory clinical operations for UK HealthCare.

A main goal of GetWell Loop is to reduce the anxiety of patients that have been tested for COVID-19. "UK HealthCare wants to put patients at ease, so we can all work together to flatten the curve," Brown said.

For more information on GetWell Loop, visit

The University of Kentucky is increasingly the first choice for students, faculty and staff to pursue their passions and their professional goals. In the last two years, Forbes has named UK among the best employers for diversity, and INSIGHT into Diversity recognized us as a Diversity Champion four years running. UK is ranked among the top 30 campuses in the nation for LGBTQ* inclusion and safety. UK has been judged a “Great College to Work for" three years in a row, and UK is among only 22 universities in the country on Forbes' list of "America's Best Employers."  We are ranked among the top 10 percent of public institutions for research expenditures — a tangible symbol of our breadth and depth as a university focused on discovery that changes lives and communities. And our patients know and appreciate the fact that UK HealthCare has been named the state’s top hospital for five straight years. Accolades and honors are great. But they are more important for what they represent: the idea that creating a community of belonging and commitment to excellence is how we honor our mission to be not simply the University of Kentucky, but the University for Kentucky.