Final update on CrowdStrike outage
LEXINGTON, Ky. (July 19, 2024) — University of Kentucky Executive Vice President for Finance and Administration Eric Monday sent the following message to the UK campus on Friday evening.
Campus Community,
We anticipate this message being the final update for today’s CrowdStrike incident as most critical systems across UK HealthCare as well as the campus are online and fully functional following the global outage.
Information Technology Services teams in collaboration with our patient care teams and others continue to resolve small issues at UK HealthCare with the goal of having full system restoration this weekend. Our academic campus experienced minimal impact.
If you have experienced delays or were impacted in other ways today, we appreciate your patience and understanding.
So much of our work — our mission to improve people’s lives through education, health care, service and research — depends upon these systems. Today, thousands of employees worked together to ensure that our operations in health care and across the campus could return to normal as soon as possible.
Starting overnight, UK HealthCare clinical staff continued to provide the highest quality of care to our patients despite technical issues. Our Information Technology Services teams deployed across our hospitals, clinics, offices and other facilities to provide support and resolve issues. And campus IT staff collaborated to provide support to their own departments.
Please join me in thanking all those across this institution who have worked tirelessly through these complex issues.
Eric N. Monday
Executive Vice President for Finance and Administration
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UK Information Technology Services (ITS) shared the previous updates earlier today: