University Health Service: What Students Need to Know Before Making an Appointment
LEXINGTON, Ky. (Aug. 20, 2021) — At the University of Kentucky, we put the health and wellness of our students first. It is important for students to be familiar with resources on campus that will help keep them healthy and safe, especially this school year.
University Health Service (UHS) has been an integral part in creating a stable health care system for students and employees on UK’s campus. With the addition of Epic as UK HealthCare’s new hospital software, there is a new sign-up process for new and returning students. You must log in to your MyChart account before you are able to make an appointment at UHS.
How to sign up for MyChart:
UK HealthCare MyChart gives you online access to your electronic health record. With MyChart, you can view all your UK HealthCare health information in one place. See your medications, immunizations, test results, appointments and more.
Access MyChart
- On your computer, go to https://ukhealthcare.com/mychart to learn about MyChart. Or access the login page at http://mychart.uky.edu.
- On your mobile device, download the MyChart app and search for “UK HealthCare.”
Sign up for a MyChart account
Patients 18 or older can set up a MyChart account at any time.
Request an activation code if you don’t have one.
If you don’t have an activation code, you can request one online. To request an activation code online:
- On the MyChart login screen on the MyChart website or mobile app, click Sign Up Now.
- Click Sign Up Online.
- Click Match Yourself with Our Records. Supply personal verification items, such as the last four digits of your Social Security number and your date of birth and have an activation code sent to your email address or mobile phone.
Use your activation code to sign up
- From the MyChart login screen on the MyChart website or MyChart mobile app, select Sign Up Now.
- Enter your activation code and other personal verification items, such as the last four digits of your Social Security number and your birthdate. Select Next.
- On the next page, choose the following:
- MyChart username. Choose something that others wouldn’t likely guess but is easy for you to remember. It cannot be changed at any time.
- Password. Choose a unique combination of numbers and letters, using both uppercase and lowercase letters. Your password must be different from your MyChart username. Choose a password that you don’t use for other websites.
What if I forget my MyChart username or password?
Click the Forgot Username? or Forgot Password? link below the login fields for assistance. If you need additional help, contact the MyChart Help Desk at 859-218-6221 or 844-820-7344 (toll-free). Or email UKHCMyChart@uky.edu.
Once you’ve set up your MyChart account, there are many ways students can use UHS as a resource. Through the health fee, full-time students have access to all different kinds of care.
To expedite the check-in process at UHS complete the E-Check in option on MyChart before your appointment. You must still check in at the check-in desk upon arrival. Please arrive 15 minutes before your appointment.
Other important UHS information:
If you are a full-time UK student, you have access to unlimited, free medical visits at the campus medical clinic, University Health Service (UHS), through the health fee.
The Health Fee is one of the mandatory fees assessed to full-time undergraduate and graduate students during the fall and spring semesters. The health fee cannot be waived, even if a student has his or her own health insurance. For questions about your health fee status, call 859-218-3204.
To make an appointment, call 859-323-2778.
The Health Fee covers unlimited office visits for:
- Allergy injections (with orders from an allergy doctor)
- Behavioral health visits
- GYN/GU (gynecology/genitourinary care)
- Health education and wellness services, including:
- Phone Information Nurse is available for consultation about illness, injuries, lab results or other health concerns
- Primary care visits
- Observation room care
- On-call physician for after-hours advice
- Limited medications
- Some STI lab testing
- Travel and employment physical exams
- CLIA waived in-office tests (except rapid flu and rapid HIV)
UHS can now bill private insurance for procedures and appointments not covered by the student health fee, something they were unable to do in the past.
For more information about UHS, visit their website at https://ukhealthcare.uky.edu/university-health-service.
As the state’s flagship, land-grant institution, the University of Kentucky exists to advance the Commonwealth. We do that by preparing the next generation of leaders — placing students at the heart of everything we do — and transforming the lives of Kentuckians through education, research and creative work, service and health care. We pride ourselves on being a catalyst for breakthroughs and a force for healing, a place where ingenuity unfolds. It's all made possible by our people — visionaries, disruptors and pioneers — who make up 200 academic programs, a $476.5 million research and development enterprise and a world-class medical center, all on one campus.
In 2022, UK was ranked by Forbes as one of the “Best Employers for New Grads” and named a “Diversity Champion” by INSIGHT into Diversity, a testament to our commitment to advance Kentucky and create a community of belonging for everyone. While our mission looks different in many ways than it did in 1865, the vision of service to our Commonwealth and the world remains the same. We are the University for Kentucky.