Conquer Crucial Confrontations

LEXINGTON, Ky. (April 14, 2011) – University of Kentucky Human Resources Training and Development is currently offering a Crucial Confrontations two-day workshop to help people improve their communication skills.

The workshop equips participants with a straightforward step-by-step process for identifying and resolving performance gaps -- those unpleasant realities standing in the way of organizational success.

To learn how to resolve broken promises, violated expectations and bad behavior using the skills of the world's best communicators, attend HR’s next two-day Crucial Confrontations Training on Tuesday, April 19, and Thursday, April 21. The $275 cost covers session materials. Login to myUK Employee Self-Service and then click the Training tab to register.